How to buy your tools
🛒 Click the cart icon (+) to add a tool to your basket, choose your delivery country, then confirm to access the payment page from which you can also simply request a quote.
Bank card payment
We use the secure PayPal™ payment gateway, which is the global benchmark for online banking security.
⚠️ No need for a PayPal account! You pay directly with your bank card. PayPal never shares your banking details with the seller. An e-mail address is all you need to receive your instant payment confirmation.
Bank transfer payment
Fill in the form with your details from the confirmation page. We will send you the bank account details by return.
Payment by French cheque
Fill in the form with your details from the confirmation page. We will provide you with the sending address and the cheque order.
Order confirmation
Processing is manual! You will receive our confirmation to validate your delivery address. Your order is dispatched within the week following receipt of payment.
No news within 24h → your payment did not go through. No news within 5 days → contact us.
📧 admin@multireflex.com · 📞 +33 (0) 767 880 190 [France] We speak English and Spanish
Bulk orders
The shop is limited to 9 units per item. Special conditions apply from 20 units; contact us.
📧 admin@multireflex.com · 📞 +33 (0) 767 880 190 [France] We speak English and Spanish
Receiving your tools
After confirmation of your order, we process each shipment with care.
Processing is manual and may take a few hours.
The payment gateway also carries out anti-fraud checks which may slightly extend the delay.
Receiving your order
📦 Parcels are dispatched from Cantal (France) via LaPoste, to the address provided at purchase. For parcels (±3 tools or more), you will receive a tracking link by e-mail.
No news within 48h → your payment was not validated, contact us.
📧 admin@multireflex.com · 📞 +33 (0) 767 880 190 [France] We speak English and Spanish
Parcel not received after 15 days → contact us to open a claim (mandatory waiting period before any action). After 35 days, we resend the order or refund you according to your preference.
⚠️ Incorrect or incomplete address? Return shipping costs are at your expense before reshipment.
Worldwide delivery
We have been shipping worldwide every week since 2002.
Our customers receive their orders anywhere in Europe in less than a week and on other continents in approximately two weeks on average.
Delivery times vary depending on the country and customs clearance delays.
Our ecological commitment
♻️ Your tools are shipped in reclaimed boxes, as since 2002, we have practised circular economy to reduce our carbon footprint and our prices.
📍 Passing through Cantal? Come visit us in Pierrefort and save on shipping costs!
📞 +33 (0) 767 880 190 [France] We speak English and Spanish
Prices and invoices
Purchasing your tools directly contributes to funding the International School of Multireflexology - Dien Chan (ISMDC) and its research projects.
We maintain fair prices despite fluctuations in raw material costs. Prices include taxes and shipping.
• Are you a professional and would like an invoice?
Provide us with your SiREN or Intracommunity number and billing address.
Invoices are issued by Dien Chan Multireflex m.e. (EORI nº: FR84955471200018).
All sales are French and subject to current tax regulations. Customs duties are not refunded.